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Help · Account

Account & privacy

Creating an account

Tap Account in the bottom nav, then Create account. You need a username, your full name, and a password. Email is optional but recommended for order updates and password recovery.

Forgot password?

From the sign-in screen, tap Forgot password?. We'll email you a link to set a new password. Links expire in 15 minutes for security.

Two-factor authentication

Add an extra layer by enabling 2FA from Account → Security. Use any authenticator app (Google Authenticator, Authy, 1Password). Save the backup codes in a safe place.

Deleting your account

You can close your account anytime from Account → Close account. This removes your personal data from our active systems in line with our privacy policy.

Still need help?

Our team replies within 24 hours on weekdays.